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Arrival Info
What to know:
We will meet you right outside your arrival terminal.
We will monitor your flight, so we will know at what time you are landing.
We know you need to go through Immigration & Customs.
Please DO NOT STOP until you are OUTSIDE the terminal and you see OUR representative with a sign with our LOGO and wearing an ORANGE vest.
departure info
If you booked a Round Trip service or One Way Departure service, we will pick you up at the main lobby of your hotel or at the location that you specified on your reservation. Please keep in mind that the Cancun Airport requires that you check-in for your flight AT LEAST 2 hours prior to your Flight Departure Time. So for example, if your flight leaves at 10:00 AM you must be at the airport NO LATER than 8:00 AM. Below at the APPROXIMATE driving times from different locations, please make sure your pickup time is "early" enough to make your check-in:
Cancun Hotel Zone: 45 minutes
Cancun Downtown: 45 Minutes
Ferry Puerto Juares (Isla Mujeres): 45 minutes
Playa Mujeres/Costa Mujeres: 60 minutes
Puerto Morelos: 45 minutes
Maroma Beach: 60 minutes
Playa del Carmen: 75 minutes
Xcaret: 90 minutes
Puerto Aventuras: 90 minutes
Akumal: 100 Minutes
Tulum: 120 minutes
If you need to update your pickup information, CHAT WITH US HERE or send us an email to contact@cancunshuttle.com with your confirmation number and the time you want to schedule your pickup.
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